Demo case #4 Smart meters and customers Great Torrington • United-Kingdom Key challenges In the UK demo case, we have installed smart meters in a town called great Torrington in North Devon. And the goal is to use these smart meters and the data that's collected from them to show customers their daily water use. And we plan to do this through a customer application. The real challenge for us as a company at the moment is that customers only really get their meters read twice a year. And this doesn't give them a good sense for what they're using on a daily basis for water. And it makes it quite difficult for Southwest water to engage these customers as well. Support from Fiware4Water and digital water So we think that customers are much more likely to adopt and stick to water saving practices, if they can engage with their data. And actually we are going need to start that one again. Start that one again. Sorry. No, no, that's, that's, that's good. I'll just start again from the start from now. Okay. Yeah. So we think that customers are much more likely to stick to, and no one ever again, let me try again, I'm not reading from a sheet. But I just want to make sure I get the key points across, say, starting again, now. We think the customers are much more likely to adopt and stick to water saving practices, if they can see the immediate benefits from doing so. The natural choice for showing this data to them is through a customer application, where they can see the very next day how their efforts Josh Pocock SouthWestWater Demo Case 4 leader Back to the list of Demo cases Back to content
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